Return Request

Not quite right? Fill out the form below to request a return. Returns are accepted within 14 days of delivery on unworn items with tags attached — see our Refund & Exchange Policy for full details.

{% form 'contact', id: 'ReturnForm' %} {% if form.posted_successfully? %}

Request received.

Our team will review your return request and get back to you within 1–2 business days at the email address you provided.

{% else %}

Optional images: our online form can't accept file attachments yet — after submitting, please email 1–2 photos of the item to hello@faden.store, referencing your order number in the subject line.

{% endif %} {% endform %}